Terminal services at Haneda Airport (HND)

Haneda Airport provides passenger services across Terminals 1, 2 and 3. The exact location and availability of facilities can vary by terminal, floor and whether you are in a public or restricted area.

Services and facilities

The official airport service directory covers information counters, accessibility and assistance, facilities for families, Wi-Fi and other passenger services. Use the directory and terminal floor maps to confirm the current location before relying on a particular service.

• Information: consult airport information counters and terminal signs for directions.
• Accessibility: review assistance services and arrange support through your airline when needed.
• Families: check the official guide for nursing rooms and services for passengers with children.
• Connectivity: check the airport’s current Wi-Fi and communications guidance.
• Lost property: use the airport’s official lost-and-found information and contact the airline for items left on an aircraft.

Official service directory

See the Haneda Airport official service guide and the terminal floor guides for current details. Facility availability and operating arrangements may change.